oscar background check action required

NEWS: ACTION REQUIRED - OSCAR BACKGROUND CHECK REQUIRED BY SEPTEMBER 30

September 16, 2026•1 min read

ACTION REQUIRED: OSCAR HEALTH IS REQUIRING ANY ACTIVELY CONTRACTED AGENT TO COMPLETE A BACKGROUND CHECK - DEADLINE BY SEPTEMBER 30TH

If you are currently an appointed Oscar agent, Your background check must be completed and approved in order to receive commissions starting January 1, 2027.

WHEN WAS THIS EMAIL SENT?

On September 15, 2026, First Advantage sent an email on behalf of Oscar Health with instructions to complete the required background check.

The email may come from:

[email protected]

You may also receive correspondence from @fadv.co, @fadv.com, or @sterlingcheck.com.

WHAT DO I NEED TO DO?

  1. Find the email from First Advantage.

  2. Use the unique link provided in your individual email.

  3. Complete the required background check information.

  4. Make sure the process is completed and approved by September 30, 2026.

The process typically takes 3–5 minutes to provide the required information.

DEADLINE: SEPTEMBER 30, 2026

Do not wait until the deadline. Complete your background check as soon as possible.

Your background check must be completed and approved by September 30 to receive Oscar commissions beginning January 1, 2027.

IMPORTANT: YOUR LINK IS UNIQUE

Your First Advantage email contains a unique link specific to you. You must use the link provided in your individual email to begin the process.

⚠️ THE BROKERAGE INC. WILL NOT BE ABLE TO GET YOU THE UNIQUE LINK. YOU NEED TO CALL OSCAR BROKER SUPPORT.

Did not receive your First Advantage email or unique link?

Contact Oscar Broker Support at (855) 672-2788 for assistance.

QUESTIONS?

Oscar Broker Support Team
Phone: (855) 672-2788
Email:[email protected]

WHAT TO LOOK FOR

A sample of the First Advantage email and what the background check process looks like is provided below for reference.

Take action today and complete your required background check.

Back to Blog