PEP transition - action required

ACTION REQUIRED BY JULY 31, 2026: Producer Experience Portal Transition

July 27, 20261 min read

The transition to the Producer Experience Portal (PEP) for Blue Cross and Blue Shield of IL, MT, NM, OK and TX National Accounts is nearly complete.

Individual & Family Markets (IFM) producers have already transitioned following the retirement of RPP earlier this month. IFM producers who also write Medicare business need to complete their PEP registration before the Medicare transition deadline on July 31, 2026.

If you haven't activated your PEP account yet, register today:

  1. Go to the [LINK: PEP Homepage]

  2. Select "New User? Register Here"

  3. Follow the prompts to complete setup

Important: Use your own individual email address to register — shared or agency-level email addresses are not accepted. Update your email in Blue Access for Producers℠ first if needed.

Need help? See the [LINK: FAQ Guide], or contact:

  • Login issues: Internet Help Desk — 1-888-706-0583

  • Navigating PEP: 1-866-446-4353

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